Order Policies/Legal Info



Terms and Conditions

Privacy Policy

We have now updated our terms and conditions to meet the requirements of the GDPR which comes into effect on 25th May 2018

Collection of your Personal Information

Information about your computer hardware and software may be automatically collected by Dysonbreakersyard. This information can include your IP address, browser type,domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service and to provide statistics regarding use of the Dysonbreakersyard website.

Protection of your data

The data that you submit about yourself at our website will be processed by us for the purpose of delivering the products that you have purchased, enabling us to provide you for the servicing & safe performance of the products and to otherwise perform our contractual obligations for our sale of products to you. If you have ticked the box for acceptance of adding to our mailing list for news & promotions, then we will process your data also for such purposes. Your data will be processed by ourselves. We do not sell, rent or lease our customer lists to third parties. You are entitled to submit an inquiry to us once every year and be advised about the data we process.

To request a correction or deletion of your private information, or if you have any questions and general comments about this privacy policy, please contact us using the contact information below:

Surface mailing address:

Dysonbreakersyard

49 Meadow Mills

Dixon Street

Kidderminster

Worcestershire

DY10 1HH

United Kingdom

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to dysonbreakersyard.co.uk indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by dysonbreakersyard.co.uk . dysonbreakersyard.co.uk reserves the right to make changes to this site and these terms and conditions at any time. You must be at least 18 years old in order to purchase goods via this website & therefore no contract will be formed if you are under the age of 18 at the date you submit your order. Once an order is placed you will receive confirmation in the form of an email and at this time we enter into a contract with you.


Orders

Orders must be placed online, we do not accept telephone orders. We aim to despatch all orders within 48 hours providing the parts are instock. Please allow an additional delivery time for parts which are not in stock, we will contact you via email if this is the case.


Click & Collect in store

Collect from our Wokshop in Kidderminster. Just place your order online and we will then email within 24hrs when your items are ready for collection. Collection times are Mon 9-11am, Tues, 9-11am, Wed 3-5pm, Thurs 9-11am, Fri 9-11am, Sat 9-11am please ensure that you bring a copy of your order with you, please contact us if you wish to arrange a specific collection time.


Delivery

UK deliveries are made by Royal Mail, Goods will be shipped when payment clears.
For failed deliveries a re-delivery charge is payable if your order has been returned to us via post or carrier/courier as a result of failed delivery or for non collection from your local delivery depot.


Recycled Parts

All of our recycled parts have been cleaned and are in good resonable condition, free from significant visible blemishes, cracks and deep scratches. Due to the parts being used there may be a few scuffs/colour deterioration.


New Alternative Parts

These have been carefully selected and offer good value for money over the price of a genuine part.


Part & Accessory Returns

Any product may be returned within 7 working days of purchase, to speed up the returns process please email us quoting your order/invoice number & request an Return Merchandise Authorisation (RMA) number. We will then email you instructions on where to post it to. You must enclose the RMA number in with the goods. You the customer are resonsible for return postal costs unless the return is due to our error . Please take resonable care whilst the goods are in your possesion. All goods are your responsibility until they reach us & we cannot be held responsible for goods lost or damaged in transit, therefore we recommend that you ensure the goods are packed well & obtain a proof of postage in the event you need to claim againt missing mail sent via Royal Mail. All refunds may take up to 30 days. Credit Card orders will be credited back to the credit card used for purchase.



Product Warranties

New products come with *12 months manufacturer's warranty *Excudes belts & filters. Due to the nature of recycled/used parts a 30 day guarantee is offered.


Disclaimer and Limitation of Liability as to Products Sold

We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied Our liability for losses you suffer is strictly limited to the purchase price of the Product you purchased. We encourage you to ensure all spare parts are fitted by a competent person in accordance with manufacturer specifications, wecannot be held liable for any damage caused by the fitting of a spare part.